China-Ready Online Course
Take our free China-ready course to learn about Chinese traveler behavior, cultural differences, social media, payment solutions, and much more.
Get Ready for China with our Courses
Photo: Martin Heiberg
To make sure that Scandinavian countries do not lose valuable market shares to competing European destinations, the Chinavia Project hosts online and offline crash courses on how to provide service to the Chinese visitors.
The main purpose of the China Ready Crash Courses is to provide Scandinavian frontline service personnel and management with a better understanding of Chinese travelers and their service expectations.
An introduction to some of the key areas in the Chinese culture is a must in order to gain the necessary foundation for understanding this segment and providing them with a service that meets their expectations.
The courses provide concrete suggestions and tools for service providers, enabling them to improve their service to Chinese guests, whether in a hotel, museum, restaurant or elsewhere.
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